Portofino® Casual Club Ottomans

RST Brands® Warranty

RST Brands® is committed to your satisfaction in the material and workmanship of our products. RST warrants that all products will be free from defects in the material or workmanship to the original consumer purchaser for a period of one year from the date of purchase. If a component is determined to be defective, within the terms of the warranty, RST will furnish a replacement component at no cost. This warranty applies under conditions of normal use, but does not apply to defects or damage that result from intentional or accidental damage, weather or weather related conditions, negligence, or unreasonable use.

Sunbrella® Warranty

In our journey towards excellence, we have partnered with Sunbrella® to offer you the highest quality outdoor upholstery that boasts one of the best fabric warranties in the industry. The Sunbrella® warranty applies to pieces upholstered with Sunrella® fabric and protects against Sunbrella® fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew, and atmospheric chemicals. To find out more about how to care for your Sunbrella® items, click here. To learn about the Sunbrella® fabric warranty, click here.

Immediately report any defect to RST by calling (877) 924-2090, or send an email to customerservice@rstbrands.com. Have your receipt, order number, and any helpful photos handy for our team of customer service professionals that will be eager to assist you. For more details about our warranty, click here.